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Communicating – The Old-Fashioned Way

In a fast-paced digital world dominated by email and texting, the simple act of having a conversation by phone is often overlooked and undervalued. However, there are compelling reasons why picking up the phone and engaging in a verbal conversation holds distinct advantages over written communication, especially in the workplace.

Phone conversations allow for immediate and real-time interaction. This instant communication is especially crucial in situations that require urgent decision-making or problem-solving. By speaking directly to the other person, you can exchange ideas, seek clarifications, and address concerns without the time constraints or delays imposed by written correspondence.

Live phone conversations provide a more nuanced and accurate means of communication. While written messages may convey information effectively, they lack the tone, intonation, and body language that make up a significant portion of our communication. These non-verbal cues are essential in understanding the emotions, intentions, and context behind a message. When hearing the other person’s voice, you can better gauge their feelings, detect sarcasm or humor, and ensure that your own message is received as intended. This becomes extremely important when you need to address a particularly sticky situation or thorny issue.

Additionally, a phone chat helps to foster a sense of connection and build stronger relationships, creating a more personal and intimate connection. The warmth and authenticity conveyed through your voice can help build trust and rapport, enhancing the quality of your relationships with colleagues and customers alike.

Furthermore, phone conversations allow for spontaneous and dynamic exchanges. They are fluid and organic. They encourage a free flow of ideas and facilitate brainstorming, problem-solving, and creativity. In a live conversation, you can bounce ideas off each other, ask follow-up questions, and explore various perspectives in a more collaborative and efficient manner.

The ability to interact in real-time, capture nuances, build relationships, and encourage dynamic exchanges makes phone conversations a valuable and irreplaceable mode of communication. Don’t forget the power and value of the human voice. So, the next time you find yourself reaching for the keyboard, consider calling a number instead and experience the richness and effectiveness of a phone conversation.

Firm spotlight

Sales and Business Development Roundtable

We were pleased to attend the Sales and Business Development Roundtable through the Grand Rapids Chamber (GRC). This event was held at one of the group members’ offices, Feeding America West Michigan.

Welsh staff at the Grand Rapids Chamber round table

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The Welsh Wire

Check out The Welsh Wire to listen to business leaders share their experience and insights. You’ll hear from industry leaders across the nation on various topics including employee retention challenges and executive search success stories.

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